Frequently Asked Questions

Find answers to our most asked questions including what you should wear on Soccer Island, information about inclement weather and more.

Where can my child participate in Soccer Shots?

Soccer Shots is held at childcare centers, preschools and schools, as well as public locations. Our public programs are open to the general public while our childcare center and school programs are only open to those enrolled at the location.

What type of equipment will my child need to participate?

Soccer Shots provides all of the equipment needed at each of our sessions. Your child should wear activity-appropriate clothing. Cleats and shin guards are NOT necessary.

How do I know the locations of the park programs?

To find public programs in your area, select Enroll Now at the top of this page.

Can I have Soccer Shots start a park program near me?

Yes! We are always willing to start a public program near you. The easiest way for this to happen is for you to form a group of eight children willing to take part in a Soccer Shots season. These could be children from your neighborhood, friends from church or synagogue, or your parent groups. We're happy to help talk through ideas on how to make this happen. Please contact your local director for more information.

What can I expect from a Soccer Shots session?

Our weekly 30-40 minute sessions focus on basic soccer skills like dribbling, passing and shooting. Through fun games and positive reinforcement, children will begin to experience the joy of playing soccer and being active. We also highlight a positive character trait each session such as respect, teamwork and appreciation.

What happens if a session is cancelled due to inclement weather?

Soccer Shots attempts to make up all missed sessions during the course of a season. We will either add an additional week to the season or choose a make-up day.

How do I know if a session is cancelled due to in inclement weather?

In the case of inclement weather, Soccer Shots will notify you of any cancelations and make up sessions. We generally try to notify you of cancelations at least 2 hours before the start of the session.

Does Soccer Shots offer refunds?

Public Programs and School Sessions: • If, for any reason, sessions are canceled prior to the start of the season, we will offer a full refund or credit to your Soccer Shots account. If, for any reason, sessions are canceled once the season has started, we will offer a prorated refund or credit to your Soccer Shots account for any canceled sessions. • A minimum of four enrolled participants is required after the first week of sessions for the session to take place. • Make-up sessions: We can promise two make-up sessions at all locations. Every attempt will be made to make-up additional missed sessions beyond two (park reservations and school schedules allowing). There are no refunds for non made up classes as you may make them up at a public park. • Refunds or credits are not available for missed sessions due to personal reasons (vacation, illness, etc.). At heart, Soccer Shots DFW aims to deliver a beloved growth experience for every child; a remarkable experience for every family. If you and your child are not positively impacted by your Soccer Shots experience, we will offer a refund or credit for any future season.

Will my child get a Soccer Shots jersey?

Youth jerseys are distributed once per year (365 days) and are sent at the same time you pay your enrollment fee, regardless of the number of seasons you sign your child up for within that year. If you have not been prompted to pay your enrollment fee, you also will not be receiving a jersey for this session. If you need a new jersey, please check out the merchandise store at store.soccershots.com.

How do I exchange or return a Soccer Shots jersey?

If you need to exchange your child’s jersey for a different size, please contact [email protected]. Please provide your name, your child’s name, your shipping address, the size you received and the size you are requesting. You will receive a response within 1 business day that will include a prepaid return label. Please return your jersey as soon as possible. After we receive confirmation that the jersey has shipped, we will send you your requested exchange jersey. Please note, jerseys must be in new condition with the tag still attached to be accepted as a return.

Will I receive photos or videos of my child’s participation at a childcare center or school location?

At this time, we do not provide photos or videos of our classes. Our coaches are guests at our childcare center locations, and we only have your children in our program for 30-40 minutes. We ask our coaches to put their full and undivided attention towards the children in their care and to leave their phone/camera for class emergencies only.

Owned by